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Respuestas y soluciones innovadoras a paradigmas tradicionales.

La activación de pensamientos congruentes con conductas exitosas.

El desarrollo de la inteligencia del saber ser, del estar y del hacer: una estrategia ganar-ganar.

El servicio hedonista: la diferencia que marca la diferencia.

if someone asks me...

Escrito por Osvaldo Torres Cruz | Visto: 681

https://www.linkedin.com/groups/4431039/4431039-6227135571853135876?trk=hb_ntf_COMMENTED_ON_GROUP_DISCUSSION_YOU_CREATED#commentID_6228161025875767296

The differential value of your employees´inner voice

Escrito por Osvaldo Torres Cruz | Visto: 686

https://www.linkedin.com/groups/4431039/4431039-6229402672106127360?trk=hb_ntf_COMMENTED_ON_GROUP_DISCUSSION_YOU_CREATED#commentID_6229422387633414144

A matter of benefit´s priority

Escrito por Hotel Guest Experience | Visto: 659

https://www.linkedin.com/groups/90577/90577-6184784478662123523?trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

When you will be in front of any guest...

Escrito por Hotel Guest Experience | Visto: 629

https://www.linkedin.com/groups/108417/108417-6183747272812089345?trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

to be or to feel ? : that is the question.

Escrito por Hotel Guest Experience | Visto: 712

https://www.linkedin.com/groups/141824/141824-6161684232293871617?trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

The twilight of any Hospitality Company starts...

Escrito por Hotel Guest Experience | Visto: 668

https://www.linkedin.com/groups/3684912/3684912-6146296896248967168?trk=hb_ntf_COMMENTED_ON_GROUP_DISCUSSION_YOU_CREATED#commentID_6147055885425405952

Emotions make @comments

Escrito por Hotel Guest Experience | Visto: 691

https://www.linkedin.com/groups/3042493/3042493-6138889537327288324?trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

A Ghost Hotel Butler?

Escrito por Hotel Guest Experience | Visto: 694

https://www.linkedin.com/groups/4024647/4024647-6126550080112640002?trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

Right or not?

Escrito por Hotel Guest Experience | Visto: 705

https://www.linkedin.com/groups/3894791/3894791-6133792925672366080?trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

A balanced formula to succeed.

Escrito por Hotel Guest Experience | Visto: 737

https://www.linkedin.com/groups/90577/90577-6108250597587238914?trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

A hint to get to know the guests in a better way

Escrito por Hotel Guest Experience | Visto: 702

https://www.linkedin.com/groups/3042493/3042493-6108726720586665987?trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

My intelligence´s definition.

Escrito por Hotel Guest Experience | Visto: 718

https://www.linkedin.com/grp/post/4333308-6105482460571713539?trk=groups-post-b-title

To think about it

Escrito por Hotel Guest Experience | Visto: 720

https://www.linkedin.com/grp/post/4333308-6105483511492341765?trk=groups-post-b-title

A tip to be on the top.

Escrito por Hotel Guest Experience | Visto: 749

https://www.linkedin.com/grp/post/4470024-6067275774182903810

It is time to think about the time

Escrito por Hotel Guest Experience | Visto: 795

https://www.linkedin.com/grp/post/2257591-6061892746594054147

What instead of Why

Escrito por Hotel Guest Experience | Visto: 711

https://www.linkedin.com/grp/post/4526145-6046412507554336770?trk=groups-post-b-title

When One plus One equals Three

Escrito por Hotel Guest Experience | Visto: 695

https://www.linkedin.com/grp/post/4526145-6051871633818341380

Guests`Big Data

Escrito por Hotel Guest Experience | Visto: 714

https://www.linkedin.com/grp/post/3843690-6055293471487467521

The best way to make noise.

Escrito por Hotel Guest Experience | Visto: 770

https://www.linkedin.com/grp/post/3042493-6037021986184527875

When your staff ¨gets tired¨

Escrito por Hotel Guest Experience | Visto: 705

https://www.linkedin.com/grp/post/90577-6031953762778697728

A matter of safety ( 2nd part).

Escrito por Hotel Guest Experience | Visto: 730

https://www.linkedin.com/grp/post/147896-6027080341741715458

How ¨emotional is your Hotel¨?

Escrito por Hotel Guest Experience | Visto: 694

https://www.linkedin.com/grp/post/4470024-6022529364225249280#commentID_discussion%3A6022529364225249280%3Agroup%3A4470024

CEO Guests

Escrito por Hotel Guest Experience | Visto: 719

https://www.linkedin.com/grp/post/2246897-6019824386670948354

A matter of safety ( 1st part).

Escrito por Hotel Guest Experience | Visto: 715

https://www.linkedin.com/grp/post/2257591-6018861525417156608

Some hobbies which help you become a real Guest Experience Maker.

Escrito por Hotel Guest Experience | Visto: 706

https://www.linkedin.com/grp/post/2257591-6016681334964056068

Is my leader a leader to me?

Escrito por Hotel Guest Experience | Visto: 694

https://www.linkedin.com/grp/post/2419829-6014182765757554691#commentID_discussion%3A6014182765757554691%3Agroup%3A2419829

The hotelier´s realtional talent.

Escrito por Hotel Guest Experience | Visto: 706

https://www.linkedin.com/grp/post/3355430-5993876375612768259

The internal communication and the experience design

Escrito por Hotel Guest Experience | Visto: 728

https://www.linkedin.com/groupItem?

Entrevista a Osvaldo Torres Cruz.

Escrito por Hotel Guest Experience | Visto: 732

https://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&gid=2069019&discussionID=5991010728205701124&trk=eml-group_discussion_new_comment-respond-btn&midToken=AQGE-aBkA_TE0Q&fromEmail=fromEmail&ut=0JiMyuQbnEhmI1

A Magic question word in Hospitality

Escrito por Hotel Guest Experience | Visto: 712

https://www.linkedin.com/groups?mostRecent=&gid=4175109&trk=my_groups-tile-flipgrp

The best hotelier´s statement ever

Escrito por Hotel Guest Experience | Visto: 702

https://www.linkedin.com/groups?home=&gid=119018&trk=my_groups-tile-grp

Through the door Employee Only

Escrito por Hotel Guest Experience | Visto: 709

https://www.linkedin.com/groups?mostRecent=&gid=119018&trk=my_groups-tile-flipgrp

Dear Guest: I know who you are.

Escrito por Hotel Guest Experience | Visto: 693

https://www.linkedin.com/groupItem?

A matter of biosafety

Escrito por Hotel Guest Experience | Visto: 714

https://www.linkedin.com/groupItem?

The importance of feeling important

Escrito por Hotel Guest Experience | Visto: 712

https://www.linkedin.com/groups/importance-feeling-important-3927416.S.5959211669128245252?view=&gid=3927416&type=member&item=5959211669128245252&trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

To be or to feel a VIP in a Hotel?

Escrito por Hotel Guest Experience | Visto: 698

https://www.linkedin.com/groups/BE-FEEL-VIP-IN-HOTEL-4081306.S.5959320255670075392?view=&gid=4081306&type=member&item=5959320255670075392&trk=hb_ntf_LIKED_GROUP_DISCUSSION_YOU_CREATED

Changing the WHAT for the HOW in Hospitality.

Escrito por Hotel Guest Experience | Visto: 681

https://www.linkedin.com/groups/Changing-WHAT-HOW-in-Hospitality-4333308.S.5809341539112996866?trk=groups_items_see_more-0-b-ttl

Guest Experience can be only a solely phrase or a vague concept if the Employees don’t have their own Experience while working in a Hotel.

Escrito por Hotel Guest Experience | Visto: 645

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https://www.linkedin.com/groups/Guest-Experience-can-be-only-4333308.S.5809388892406718467?trk=groups_items_see_more-0-b-ttl

Photoshopping your Hotel promotional pictures ?

Escrito por Hotel Guest Experience | Visto: 719

https://www.linkedin.com/groups/Photoshopping-your-Hotel-promotional-pictures-4333308.S.5811259478867197955?trk=groups_items_see_more-0-b-ttl-

-The importance of creating a WOW WORK EXPERIENCE in a Hotel. .

Escrito por Hotel Guest Experience | Visto: 754

https://www.linkedin.com/groups/importance-creating-WOW-WORK-EXPERIENCE-4333308.S.5811627352454610946?trk=groups_items_see_more-0-b-ttl

-When a Hotel bases its costs reduction policies on eliminating guests benefits such as...

Escrito por Hotel Guest Experience | Visto: 698

https://www.linkedin.com/groups/When-Hotel-bases-its-costs-4333308.S.5877165930693279748?trk=groups_items_see_more-0-b-ttl

-How to deal with guests who are taking with them an unreasonable number of Hotel´ s amenities and products ?

Escrito por Hotel Guest Experience | Visto: 630

https://www.linkedin.com/groups/How-deal-guests-who-are-4333308.S.5877187126797283330?trk=groups_items_see_more-0-b-ttl

Everytime I have to assist a guest I ....

Escrito por Hotel Guest Experience | Visto: 684

https://www.linkedin.com/groups/Everytime-I-have-assist-guest-3927416.S.5898687737883553792?trk=groups_items_see_more-0-b-ttl

When was the last time you used it?

Escrito por Hotel Guest Experience | Visto: 719

https://www.linkedin.com/groups/When-was-last-time-you-3927416.S.5906024842066423812?trk=groups_items_see_more-0-b-ttl

-The ART of interacting with the guests.

Escrito por Hotel Guest Experience | Visto: 660

https://www.linkedin.com/groups/The-ART-of-interacting-with-4526145.S.5913290234413490176?trk=groups_items_see_more-0-b-ttl

How much do you care about where the hotel services` s noise comes from ? -

Escrito por Hotel Guest Experience | Visto: 701

https://www.linkedin.com/groups/How-much-do-you-care-3927416.S.5900118668221652992?trk=groups_items_see_more-0-b-ttl

The Q Factor in Hospitality.

Escrito por Hotel Guest Experience | Visto: 784

https://www.linkedin.com/groups/The-Q-Factor-in-Hospitality-4526145.S.5917313767653285889?trk=groups_items_see_more-0-b-ttl

-Ordinary or Extraordinary Hotels' comments?

Escrito por Hotel Guest Experience | Visto: 662

https://www.linkedin.com/groups/Ordinary-Extraordinary-Hotels-comments-119018.S.5919881496193167360?trk=groups_items_see_more-0-b-ttl

Some key questions which will determine your success in Hospitality

Escrito por Hotel Guest Experience | Visto: 766

Some key questions which will determine your success in Hospitality

https://www.linkedin.com/groups/Some-key-questions-which-will-1697477.S.5903697064365166595?trk=groups_items_see_more-0-b-ttl

-Facts versus Emotions.

Escrito por Hotel Guest Experience | Visto: 711

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https://www.linkedin.com/groups/Facts-versus-Emotions-1697477.S.5932872094822977539?trk=groups_items_see_more-0-b-ttl

-Male chambermaids , a new trend in Hospitality ?

Escrito por Hotel Guest Experience | Visto: 751

https://www.linkedin.com/groups/Male-chambermaids-new-trend-in-4333308.S.5818093981954756608?trk=groups_items_see_more-0-b-ttl

How much do you care about consistency in your Hotel?

Escrito por Hotel Guest Experience | Visto: 723

https://www.linkedin.com/groups/Hotel-Professionals-Worldwide-4333308?home=&gid=4333308&trk=my_groups-tile-grp

The staff ´s benefits cutoff is a measure some Hotels are taking to come down on Hotels´ expenditures,

Escrito por Hotel Guest Experience | Visto: 717

https://www.linkedin.com/groups/staff-s-benefits-cutoff-is-4333308.S.5823120835505836032?trk=groups_items_see_more-0-b-ttl

-To keep the guest experience as an unforgettable print in the guest´s brain is a differentiation advantage for Hotels nowadays. The huge challenge is how to keep these prints alive forever ?

Escrito por Hotel Guest Experience | Visto: 522

https://www.linkedin.com/groups/keep-guest-experience-as-unforgettable-4333308.S.276210808?trk=groups_items_see_more-0-b-ttl

-The secret of delivering the best service ever in a guest’s life will depend on…

Escrito por Hotel Guest Experience | Visto: 670

https://www.linkedin.com/groups/secret-delivering-best-service-ever-4333308.S.5827111596500987907?trk=groups_items_see_more-0-b-ttl

-How to turn guests’ stays into guests’ experiences?

Escrito por Hotel Guest Experience | Visto: 675

https://www.linkedin.com/groups/How-turn-guests-stays-into-4333308.S.5857259832825892867?trk=groups_items_see_more-0-b-ttl

-Survey to Hoteliers.

Escrito por Hotel Guest Experience | Visto: 692

https://www.linkedin.com/groups/Survey-Hoteliers-4333308.S.5828962323800272900?trk=groups_items_see_more-0-b-ttl

-Everytime I have to assist a guest ..

Escrito por Hotel Guest Experience | Visto: 733

https://www.linkedin.com/groups/Everytime-I-have-assist-guest-4333308.S.5898134527758331906?trk=groups_items_see_more-0-b-ttl

-Timeless needs of guests

Escrito por Hotel Guest Experience | Visto: 731

https://www.linkedin.com/groups/Timeless-needs-guests-4333308.S.5926103722076704772?trk=groups_most_popular-0-b-ttl&goback=%2Egmp_4333308-

-Final Guest satisfaction and Interrelationship among different hotel areas.

Escrito por Hotel Guest Experience | Visto: 629

https://www.linkedin.com/groups/http-wwwhotelnewsresourcecom-article36142-html-1697477.S.5938076778173059076?trk=groups_items_see_more-0-b-ttl

-Are your Hotel on the road to true success?

Escrito por Hotel Guest Experience | Visto: 668

https://www.linkedin.com/groupItem?view=&gid=2069019&type=member&item=5931162647952125957&trk=groups_items_see_more-0-b-ttl

-I JUST CALL TO SAY....

Escrito por Hotel Guest Experience | Visto: 689

https://www.linkedin.com/groupItem?view=&gid=4470024&type=member&item=5928118182727421955&trk=groups_items_see_more-0-b-ttl

-A good way to make upselling work? .

Escrito por Hotel Guest Experience | Visto: 693

https://www.linkedin.com/groupItem?view=&gid=4470024&type=member&item=5922795211775307780&trk=groups_items_see_more-0-b-ttl

If I were asked if Hospitality is a great Job , I would say .....

Escrito por Hotel Guest Experience | Visto: 732

https://www.linkedin.com/groupItem?view=&gid=2069019&type=member&item=5938103144603992064&trk=groups_items_see_more-0-b-ttl

Some key questions which will determine your success in Hospitality Industry.

Escrito por Hotel Guest Experience | Visto: 673

https://www.linkedin.com/groupItem?view=&gid=4470024&type=member&item=5915471862095163396&trk=groups_most_popular-0-b-ttl&goback=%2Egmp_4470024

Guest` s satisfaction follow up must be on the spot and just on time.

Escrito por Hotel Guest Experience | Visto: 660

https://www.linkedin.com/groupItem?view=&gid=4470024&type=member&item=5897378192359989252&trk=groups_most_popular-0-b-ttl&goback=%2Egmp_4470024

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